Clinical Versus Nonclinical Staff

Description

As a manager in health care, you will likely come across clinical and nonclinical staff. Members of your staff will probably have a variety of backgrounds, experience, and skill sets. You will be responsible for managing all the people on your team.
Following the requirements for discussion posts found in the Faculty Expectations message (FEM), identify a clinical job and a nonclinical job that you might manage in your future career. First, describe the jobs and what the staff members holding them would do. Second, provide some insight into the different challenges that might come up while managing these two types of employees.
Include one academic reference in your post. Use current APA style and formatting appropriate to the type of reference you provide.
Response Guidelines
Read and respond to your peers’ discussion posts according to FEM guidelines and addressing most or all of the following. Refer to the links in Resources as necessary.
Engage your peer.
Tell him or her specifically why you chose to respond to the post.

Seek clarification.

Talk about what is unclear. Ask questions and offer suggestions.

Make it real.
Include personal examples or work experiences that add perspective to your replies.

Be a practitioner or scholar.

Include academic references in your replies in addition to your personal or work experience.
Learning Components

This activity will help you achieve the following learning components:

Differentiate between the needs of employees at basic, emerging, and established levels of skills and experience.
Determine best practices for developing the skills of employees at varying experience levels.

Readings

Use the Capella University Library to access the e-book, “Preparing the public health workforce: Educational pathways for the field and the classroom,” and read the following:

Chapter 2, “Public Health Workforce,” pages 21–40.
Use the Capella University Library to read the following:
Oliver, K., de Vocht, F., Money, A., & Everett, M. (2013). Who runs public health? A mixed-methods study combining qualitative and network analyses. Journal of Public Health, 35(3), 453–459.

Dean, H. D., Myles, R. L., Spears-Jones, C., Bishop-Cline, A., & Fenton, K. A.. (2014). A strategic approach to public health workforce development and capacity building. American Journal of Preventive Medicine, 47(5 Suppl 3), S288–S296.
Coronado, F., Koo, D., & Gebbie, K. (2014). The public health workforce: Moving forward in the 21st century. American Journal of Preventive Medicine, 47(5 Suppl 3), S275–277.

Zahner, S. J., & Henriques, J. B. (2014). Public health practice competency improvement among nurses. American Journal of Preventive Medicine, 47(5 Suppl 3), S352–359.
Hassmiller, S. B. (2014). Leveraging public health nursing to build a culture of health. American Journal of Preventive Medicine, 47(5 Suppl 3), S391–S392.
Lyons, S. T., Schweitzer, L., & Ng, E. S. W. (2015) How have careers changed? An investigation of changing career patterns across four generations. Journal of Managerial Psychology, 30(1), 8–21.
Knight, R. (2014). Managing people from 5 generations. Harvard Business Review Digital Articles, 2–5.

Multimedia

Click Conducting a SWOT Analysis to view the media piece. 
This multimedia piece examines a supervisor’s workforce and uses a SWOT analysis to analyze workforce development needs.

Optional – Readings

You may choose to access the following optional materials for a better understanding of the topics in this unit:
Use the Internet to access these resources:
CDC TRAIN. (n.d.). Introduction to management in public health. Retrieved from https://www.train.org/cdctrain/course/1019168/â??

This online training module provides an introduction to the role that management plays in public health initiatives.

CDC TRAIN. (n.d.). Leadership management communication. Retrieved from: https://www.train.org/cdctrain/course/1012711/â??

This online training module explores communication skills for public health managers.

Use the Internet to read the following: 
Rodriquez, M. (2015). Five strategies for managing generational differences. Retrieved from http://www.bsci21.org/five-strategies-for-managing…

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