Description
Conversation #5 – Power, managing interviewer impressions
Almost everyone agrees that dressing professionally, highlighting previous accomplishments, and expressing interest in the job are reasonable impression management tactics to improve your presentation in an interview. Strategies like flattering the interviewer and using positive nonverbal cues like smiling and nodding are also often advised.
Is there an upside to such impression management? Research generally shows there is. The more effort applicants put into highlighting their skills, motivation, and admiration for the organization, the more likely they are to be hired. A study in Taiwan examined this relationship, finding that interviewers saw applicants who talked confidently about their qualifications as a better fit for the job and applicants who said positive things about the organization as a better fit for the organization. Positive nonverbal cues improved interviewer moods, which also improved the applicant’s ratings.
Despite evidence that trying to impress an interviewer can pay off, you can go too far. Evidence that a person misrepresented qualifications in the hiring process is usually grounds for immediate termination. Even so called white lies are a problem if they create unfounded expectations. For example, if you noted you managed budgets in the past when all you were doing was tracking expenditures, you lack skills your boss will expect you to have. When you fail to deliver, it will look terrible for you. However, if you describe your experience more accurately but note your desire to learn, the company will know you need additional training and that you’ll need a bit of extra time.
So what does an ethical, effective interview strategy entail? The key is to find a positive but truthful way to manage impressions. Don’t be afraid to let an employer know about your skills and accomplishments, and be sure to show your enthusiasm for the job. At the same time, keep your statements as accurate as possible, and be careful not to overstate your abilities. In the long run, you’re much more likely to be happy and successful in a job where both you and the interviewer can assess fit honestly.
Here are your prompts for your post:
Reflect on your job interviews. Did you think that impression management was required?
What did you do to manage this impression? What made you feel this way? Provide specific examples of how you engaged in impression management.
Reflect on whether your training for job interviews (from school or others) or actual job interviews made you feel that engaging in impression management was an ethical choice.
After your post comment on two peers’ postings. Share how your stance is similar or different. What is your opinion on your peers’ stance? Minimum 50 words per post.
I STRONGLY encourage you to post your answers by Thursday, so that everyone gets a chance to respond to a variety of answers by Sunday night.
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