Description
INDIVIDUAL DRAFT for Group Modeling Assignment #2: Auditioning at the New York Actor’s Workshop
Business Scenario:
Consider the case of the New York Actor’s Workshop (NYAW), a community theater that presents live performances 6 times per year. Roles are highly sought-after among aspiring thespians. NYAW has the following process for casting actors, dancers, singers, models, and other talent for live performances.
Talent for the cast apply for available roles for specific performances on the NYAW audition website. A completed application includes background information as well as multimedia clips of their work (e.g. monologue, dance, song, etc.) and resumes with head shot (photographs).
The website pre-qualifies applicants for available roles against specific requirements for each performance (e.g. height/weight range, gender for actors; voice ranges for singers; dance skills for dancers; etc.)
If there are no roles matching the applicant’s background, they are told so immediately and thanked for their interest.
If there are roles available, the application is saved and the applicant is notified that s/he is pre-qualified and that auditions coordinator will be in contact with them.
The auditions coordinator and her team begin review of applications after the casting website has been open for 2 weeks (Experience tells them that waiting 2 weeks for audition applications generates a critical mass of pre-qualified applicants).
If the applicant does not have an electronic portfolio with NYAW, one is created.
If the applicant is applying for a non-speaking role (e.g. dance, singing, model, extra) and was pre-qualified, s/he is automatically scheduled for an audition and receives an email with the audition date.
If the applicant is applying for an actor role (i.e. speaking role), the applicant’s electronic portfolio is reviewed by the Director.
In the Director’s review:
If the Director decides she wants an audition, the actor receives an email invitation with the date of an audition.
If the Director decides she does not want an audition, the actor receives a Thank you email and is encouraged to apply for future roles.
The NYAW has a limited time to review applications and schedule auditions. If an application has not been reviewed and a decision made within 60 days, the applicant receives an email thanking them for the application but tells them they have not been selected.
The Assignment
Part IA – Scope Diagram
Create a Scope Diagram for the Business Scenario Described above. You should make assumptions about what is implied in the discussion in regard to Guides and Enablers. Be sure you understand IGOE elements as described in the Business Rules Community article “What is IGOELinks to an external site.?” The Lecture Resources for Unit #4 include a Scope Diagram template. Please use this as a starting point to draw your scope diagram. Chapter 8 of Harmon Business Process Change has additional details on the Scope Diagram. In regard to the Scope Diagram as described by HarmonLinks to an external site., you need not identify aspects of the process that are acceptable, questionable, or inadequate. We will reviist this later. However, please answer the following two additional questions:
What triggers this process?
What is the process outcome?
Part IB – Work System Snapshot
Create a Work System Snapshot for the same scenario. You need not draw the triangle. Simply List each element of the work system framework and provided a bulleted list describing the content of each element. Where approrpriate, a short paragraph form is approprriate as well. Make reasonable assumptions, as necessary. Be sure your Scope Diagram and Work System Snapshot are consistent.
Part II – BPMN Model
Draw a business process diagram of this process using BPMN. You need to use Pools, Events, Activities, Gateways, Sequence Flows, and Message Flows as described in the White “Introduction to BPMN” article. Use the BPMN version 2.0 notation from BPMN 2.0 by Example or BPMN 2.0 poster. (Do not follow the adapted notation used by Harmon in the textbook.)
You may need to use the notation for Exclusive Gateways, Parallel Gateways, sub-processes, event timers and attached events in this diagram.
Use the concept of a “black box pool” for the talent. Represent those activities for which you don’t have sufficient details as sub-processes.
Part III – Improvements toward a To-Be State
Harmon discusses four generic process problems (Chapters 8) dealing with Inputs, Outputs, Guides, and Enablers. Please identify and briefly describe at least two potential problems you see in each of these four generic areas. You may need to make some reasonable assumptions because you lack specific details in the scenario. Just provide some reasonable problems and a sentence or two that clearly explains them. Submit the problems as an ordered list in each generic area. Note some problems may become more apparent after examining the Flow diagram.
Harmon also describes some generic process flow problems (Chapter 9, Appendix I). Based on your understanding of the process flows represented in your BPMN diagram, are there and problems that exist and how would you fix them.?
Based on Harmon’s discussion of Management problems, are there any other changes or recommendations you would make?
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